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Shipping Policy

Last updated: June 2026

All Deloréa orders are carefully packed in our signature magnetic gift box and shipped from the Netherlands.

1. Processing Time

Orders are processed and shipped within 1-3 business days of receiving your order. You will receive a tracking number once your order has been dispatched.

2. Shipping Destinations

We currently ship to all EU countries. Shipping to non-EU countries is not available at this time.

3. Estimated Delivery Times

DestinationEstimated DeliveryShipping Cost
Netherlands1-2 business days€4.95
Germany, Belgium, Luxembourg2-4 business days€6.95
Rest of EU3-7 business days€8.95

Free shipping on orders over €49.

4. Tracking

All orders include tracking. You will receive a tracking link by email once your order has been shipped.

5. Delays

Deloréa is not responsible for delays caused by customs, postal services, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at hello@deloreasleep.com.

7. Contact

Email: hello@deloreasleep.com